Privacy Policy

Introduction

beo4d ("we", "us", "our") operates the online betting and casino platform accessible at https://beo4d.bio (the "Platform"). As the data controller for personal information collected through the Platform, beo4d takes its obligations regarding your privacy with the utmost seriousness.

This Privacy Policy applies to all individuals who visit, browse, register on, or otherwise interact with the beo4d Platform, including residents of Indonesia and all other jurisdictions in which beo4d is accessible. It covers all Services offered through the Platform, including sports betting, live casino, slots, togel (traditional Indonesian numbers lottery), crash games, and instant-win scratch cards.

We encourage you to read this policy in full. If you have any questions that this document does not address, please contact our Data Protection team at [email protected].

Definitions

Throughout this Privacy Policy, the following terms carry the meanings set out below:

Data We Collect

beo4d collects Personal Data across several categories, depending on how you interact with the Platform:

3.1 Registration &amp ; Identity Data

When you create a beo4d Account, we collect the information you provide during registration, including your full legal name, date of birth, gender, nationality, and residential address. This data is essential to verify your identity, confirm your eligibility to use the Platform (21+ only), and comply with our Know Your Customer (KYC) obligations.

3.2 Contact Data

We collect your email address and, where provided, your mobile phone number. These are used to communicate account-related notifications, security alerts, promotional communications (where you have opted in), and responses to support requests.

3.3 Financial Data

To process deposits and withdrawals, we collect payment-related information including your bank account details (bank name, account number, account holder name) for local Indonesian banks such as BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, and Bank Permata, as well as e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja. We do not store full card numbers or payment credentials beyond what is strictly necessary for transaction processing.

3.4 Identity Verification (KYC) Data

As part of our KYC process, we may request copies of government-issued identity documents such as your Indonesian National Identity Card (KTP), passport, or driver's licence, along with supporting proof-of-address documentation. This Sensitive Data is stored with enhanced security controls and accessed only by authorised compliance personnel.

3.5 Transaction & Gaming Data

We maintain detailed records of all financial transactions (deposits, withdrawals, bonus credits) and gaming activity (bets placed, games played, wager amounts, outcomes, session durations) conducted through your Account. This data is used for fraud prevention, dispute resolution, responsible gaming monitoring, and regulatory compliance.

3.6 Technical & Device Data

When you access the Platform, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited. This data helps us maintain Platform security, diagnose technical issues, and optimise the user experience.

3.7 Communications Data

If you contact our customer support team via live chat, email, or any other channel, we retain records of those interactions — including the content of messages, timestamps, and any attachments — for quality assurance, training, and dispute resolution purposes.

How We Collect Data

beo4d collects your Personal Data through the following means:

• Directly from you: When you register an Account, complete KYC verification, make deposits or withdrawals, contact customer support, participate in promotions, or respond to surveys.
• Automatically: Through server logs, cookies, pixel tags, and similar tracking technologies when you browse or use the Platform (see Section 9 for full details on our Cookies Policy).
• From third parties: From identity verification and fraud-prevention service providers to whom you have submitted documents as part of our KYC process; from payment processors confirming transaction status; and from publicly available sources where necessary for compliance purposes.

Purpose & Legal Basis for Processing

We process your Personal Data only where we have a lawful basis to do so. The table below sets out our primary processing activities, the purpose of each, and the legal basis on which we rely:

Data Sharing

beo4d does not sell, rent, or trade your Personal Data to any third party for their own marketing purposes. We share your data only in the following limited and controlled circumstances:

• Payment Processors: We share the minimum necessary financial data with Indonesian bank transfer processors and e-wallet platforms (including OVO, DANA, GoPay, ShopeePay, and LinkAja integrations) to facilitate deposits and withdrawals.
• KYC & Identity Verification Providers: We work with regulated identity verification partners to validate the authenticity of documents submitted during KYC. These providers act as Data Processors under binding data processing agreements and are permitted to use your data solely for the purpose of identity verification on our behalf.
• Fraud Detection & Security Partners: We share technical and transactional data (such as IP addresses and device fingerprints) with anti-fraud service providers to detect suspicious activity and protect the Platform's integrity.
• Game Software Providers: Certain game data is transmitted to our licensed game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) to the extent necessary to deliver their games through the Platform. These providers operate under their own privacy frameworks and are not permitted to use your data for purposes beyond game delivery.
• Professional Advisers: Legal, accounting, and auditing firms engaged by beo4d may access Personal Data on a strictly confidential, need-to-know basis.
• Regulatory and Law Enforcement Authorities: We will disclose Personal Data to competent authorities where required to do so by a legally binding request, court order, or applicable law. Where permissible, we will notify you of such a disclosure.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of beo4d's business, Personal Data held by beo4d may be transferred to the acquiring entity, subject to equivalent privacy protections.

Data Retention

beo4d retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.

Data Security

beo4d implements a comprehensive, layered security framework to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the beo4d Platform is encrypted in transit using industry-standard Transport Layer Security protocols.
• Encryption at Rest: Sensitive Data stored in our databases — including identity documents and financial account details — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to systems holding Personal Data is restricted on a strict need-to-know basis. All staff with data access privileges undergo regular security training and are subject to confidentiality obligations.
• Multi-Factor Authentication: Administrative access to beo4d's data management systems requires multi-factor authentication.
• Regular Security Audits: We conduct periodic penetration testing and vulnerability assessments of our Platform infrastructure.
• Incident Response: beo4d maintains a documented data breach response procedure. In the event of a data breach that presents a risk to your rights and freedoms, we will notify affected Members without undue delay.

While we apply robust safeguards, no system connected to the internet can be guaranteed absolutely secure. You also play an important role in protecting your data — please use a strong, unique password for your beo4d Account and never share your login credentials with any third party.

Cookies & Tracking Technologies

beo4d uses cookies and similar tracking technologies to operate the Platform, remember your preferences, measure site performance, and — where you have consented — deliver relevant promotional content. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies manage your login session, maintain your Account state between pages, and protect against cross-site request forgery (CSRF). They cannot be disabled without significantly impairing Platform functionality.
• Performance & Analytics Cookies: Collect aggregated, anonymised data about how Members navigate the Platform — which pages are visited most, where users drop off, and how long sessions last. This data helps us continuously improve the Platform experience.
• Functionality Cookies: Remember your preferences such as language settings, preferred game categories, and display options, so you do not need to reconfigure them on each visit.
• Marketing & Targeting Cookies: Used only where you have given explicit consent. These cookies help us understand which promotions resonate with different Member segments and enable us to tailor bonus communications to your interests and betting history.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookie categories may affect the functionality of the Platform. Detailed information on specific cookies used, their duration, and how to opt out is available in the beo4d Cookie Settings panel accessible from the Platform footer.

Your Rights

As a data subject, you have a number of rights with respect to the Personal Data that beo4d holds about you. These rights are summarised below:

To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond to all valid requests within 30 days. We may need to verify your identity before processing any request. Some rights are subject to limitations where legal obligations require us to retain or process certain data.

Children's Privacy

The beo4d Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from any individual under the age of 21. If you believe that a minor has provided us with Personal Data or has accessed the Platform, please contact us immediately at [email protected]. Upon confirmation, we will take prompt action to delete the relevant data and close any associated Account.

beo4d employs age verification measures during the registration process and during KYC review to minimise the risk of underage access. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling platforms.

Third-Party Links

The beo4d Platform may display content from or reference third-party game providers and payment partners in a contextual manner. Should you navigate to any third-party website or service, please be aware that beo4d has no control over the privacy practices or content of those third parties. This Privacy Policy applies solely to data collected directly by beo4d through the Platform. We encourage you to review the privacy policies of any third-party services you engage with.

International Data Transfers

beo4d's servers are operated in jurisdictions that maintain appropriate data protection standards. Where Personal Data is transferred outside Indonesia — for example, to KYC verification partners or game software providers operating in other countries — beo4d ensures that such transfers are conducted only where adequate safeguards are in place. These safeguards may include standard contractual clauses, binding corporate rules, or reliance on an adequacy decision applicable to the destination jurisdiction.

By using the beo4d Platform, you acknowledge and consent to your Personal Data being transferred to and processed in jurisdictions outside Indonesia, subject to the safeguards described in this clause.

Policy Changes

beo4d may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the Services we offer. When we make material changes, we will notify registered Members by posting a prominent notice on the Platform and, where appropriate, by sending an email to the address on file.

The effective date at the top of this document will be updated whenever the policy is revised. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way beo4d handles your Personal Data, please reach out to our Data Protection team using the contact details below. All formal data rights requests and privacy complaints will be acknowledged within 5 business days and fully responded to within 30 days.

For questions about responsible gaming, self-exclusion tools, or deposit limits, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common topics including account verification, payments, and game rules.